My kit arrived without printed instructions. Where do I start?
The step-by-step instructions are online at thewatertest.com/instructions. You can also open them using the Start your test button in your delivery email. Start with Part 1: Test the water, then follow Part 2 for the microscope walkthrough.
How far above the filter should the microscope be? Do I need to zoom?
Start with the bottom of the microscope's clear plastic cap about 3 inches above the filter. A little closer or farther is fine; adjust the focus until the filter surface looks sharp on the screen. You don't need digital zoom, and you should move the wand to inspect the whole filter.

Do I need a pitch-black room or to turn off all the lights?
No. Normal room lighting is fine. Keep the microscope's built-in white light completely off and use the blue flashlight to illuminate the filter.
I only see shiny or dark spots. What should I do?
Excess water can create reflections: place the filter on a clean paper towel, collection side up, and let the towel absorb the water until the filter is slightly damp. Lay it flat, focus on the filter surface, and check that the microscope's white light is off and the blue flashlight has fresh batteries. Shiny reflections and dark spots alone don't indicate microplastics; look for glowing dots or short fibers and compare them with the example images on this page.
The orange glass has smudges or specks on it.
Leave it in place and wipe it with a microfiber cloth, the same way you'd clean glasses. Anything on the glass is only in your view, not on the filter, so it doesn't change the count.
How do I clean the amber bottle for another test?
Run it through the dishwasher. Don't drink from it.
Can I cover the bottle while the dye works?
Yes. Foil, a lid, or a plate on top all work, and covering it keeps dust out.
The syringe is too hard to push.
Don't force it. Pull the plunger back, unscrew the filter holder, reseat the filter so it sits flat, screw it back on, and push again gently and steadily. The full push should take 20 to 30 seconds.
The filter came out unevenly wet. Is that normal?
Yes. Set it flat on a clean paper towel with the collection side facing up and let the towel absorb the excess water until it is slightly damp. Adding more water can create reflections; lift the filter by its edge before it dries completely and curls.
What's the difference between bright dots and dim dots?
Glowing dots and short fibers can be faint as well as bright. Focus on the filter surface and compare with the example images on this page; brightness alone doesn't identify the material. Count suspected microplastics that glow under the blue light, including faint ones, while keeping the microscope's white light off.
Is a glowing line or streak a microplastic?
That's a fiber. A glowing fiber is often plastic, such as polyester or nylon from clothing, though some natural fibers can also pick up the stain. Count it as one particle.
Can I read the filter without the microscope?
You can see the big bright ones by eye under the blue light, but you'll miss most of the small ones. Use the microscope for the count.
Could I have contaminated the sample by handling it?
A stray fiber or two from the air or your clothes can land on the filter, and that won't change the overall picture. Keep the filter covered when you're not looking at it. Touching it after the dye has worked doesn't add stain.
Nothing glows. Is my water clean?
First turn the microscope's white light completely off, use fresh batteries in the blue flashlight, and focus on the flat, slightly damp filter. Move the wand slowly to inspect the whole disc. If you still see no glowing dots or fibers, record no suspected microplastics observed in this sample; the kit cannot establish that the water is free of microplastics.
Is it common to find no microplastics in tap or bottled water?
Most people find suspected microplastics when testing unfiltered tap water or bottled water, but a sample can show no visible glowing particles. If you see none, check the lighting, flashlight batteries, focus, and filter flatness, then search the whole disc. A zero count applies to what you observed in that sample within the kit's detection limits.
Do I use the microscope's built-in light?
No. Turn it all the way down until it is completely off. The blue flashlight is the only light the filter should get.
The background looks orange or red instead of dark.
Normal. The tint varies from deep red to orange depending on the light and the filter. Particles still show up as bright dots on top of it.
How long do I have before the filter stops glowing?
About 24 hours. No need to rush to the microscope.